About me and my passion | Quality customer service and love of Charlotte's neighborhoods

September 15, 2014
Contributed by Dan Burdi
Licensed North Carolina Realtor®

What better way to kick off this blog than to use my first post for DanBurdi.com as an opportunity to share a little bit about myself personally, professionally and more specifically, related to real estate.

From a young age I’ve always been intrigued by running my own business and being an entrepreneur. I’m not sure if it’s the sense of building something from the ground up that others find beneficial as a service or some of the other nitty gritty elements such as marketing, sales, branding or management. One specific area that has always stood out to me has been customer service. Providing a level of service that people are more than happy to talk about with their family and friends has been a primary focus of mine. Two aspects of customer service that have always seemed to get the job done have been responsiveness and knowledge. It’s incredible how often service providers remain out of contact when potential customers have important questions. Additionally, just providing a sense of knowledge is incredibly valuable to anyone in the market for a new product or a particular service. Having someone that you can count on to answer your questions, or at least work to get you answers to your questions, goes a long way.

My first business was one that I founded in high school with my cousin who remains my business partner today. That business was one that built custom computers. From a young age I’ve spent an incredible amount of time analyzing what made a successful business and learned a lot of very valuable lessons at the time that still apply today. One particular and on-going venture of mine has offered me the opportunity to service over a thousand customers a season with a very high-level of “personal touch” for each customer we work with. The particular business is focused on providing moving and summer storage services for university students throughout the southeast; you could imagine how this is a much needed service for anyone away at school. Customer service has always been a focus of the business model and has proven an important element year after year.

As a graduate of Virginia Tech with a degree in Residential Property Management, I’ve always had a passion for the real estate industry. Whether it be from a residential sales, development or investment perspective, I find that providing a service within an industry that everyone at one point or another has a vested interest in, is a great place to be involved.

Upon graduating from Virginia Tech, originally from Long Island, NY, I was at a crossroads as to where to call home. With so many alumni in Charlotte, NC, I was intrigued to explore more of the city and figure out what it was all about. Upon my first visits, everything that everyone had told me about Charlotte appeared to be true. From great weather all the way to the low cost of living, it was clear that Charlotte had a lot going for it. Interestingly enough, many people told me that Charlotte was so much more than just Uptown and advised me to explore some of the other neighborhoods surrounding the Uptown neighborhood. I found this to be difficult given how much of a focal point Uptown is for anyone driving down I-77. For my first few years in Charlotte I ended up living in Uptown and it took me some time to really get a sense of what Uptown’s adjacent neighborhoods were all about. It is for this reason that I’ve worked with others who are passional about Charlotte to build CrownTownLiving.com, a lifestyle blog dedicated to showcasing the neighborhoods, people and culture of the city. I hope that my knowledge can help anyone currently living in Charlotte or considering moving to Charlotte better understand the countless number of amenities and benefits that the city has to offer. I also invite anyone looking to sell a home in Charlotte to benefit from my knowledge of the city and its various neighborhoods.

The goal of this site is not primarily to showcase the services that I can offer as a Realtor® but rather showcase the neighborhoods that make up Charlotte and my knowledge of these neighborhoods. If you come to find that my knowledge can be valuable to you, please don’t hesitate to contact me with any questions you may have or to see how I might be able to assist you. I’m certain that I can help point you in the right direction regardless of your needs. I do hope there is an opportunity to work with you but at the very least, share with you something you hadn’t previously known about the city I call home.